Due to New Zealand's COVID-19 business restrictions our warehouse and support office are closed until further notice and there will be delays in delivery of orders until after the Alert Level is reduced. Follow us on Facebook for more information.

COVID-19

As our world works to better understand and respond to the impacts of COVID-19, we want to provide a few updates regarding Chaco’s response and our operations for the foreseeable future.
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To limit exposure within our work and factory communities, we’re taking important steps to address COVID-19 – including those recommended by the Centers for Disease Control (CDC), World Health Organization (WHO), and other government agencies. Our goal is to remain proactive, attentive, and fluid in our response to this evolving situation.
TO DATE, WE HAVE TAKEN THE FOLLOWING ACTIONS:
Brand employees have taken steps to avoid possible spread or contamination, including implementing social distancing and working remotely where possible.
We’re over-indexing on recommended sanitation procedures, including handwashing and other hygiene practices, for all team members who handle and manufacture Chaco products at our Michigan factory and our distribution center.
We’ve reviewed cleaning protocols at our facilities to make sure they comply with CDC guidance, emphasizing high-touch or high-traffic areas.
We’ve established action plans and protocols for any team member who may have been exposed to the coronavirus.
We’re monitoring the situation closely and are prepared to modify our response as needed.
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Chaco doesn’t operate brick and mortar stores of its own, but we’re supported by thousands of brick and mortar dealers that could really use your support. As shops close temporarily and social distancing requires us to stay at home, think about purchasing gift cards from your favourite local outfitter or ordering Chacos through their website or over the phone. They’re sure to appreciate the support. You can find a list of Chaco dealers in your local area at Chacos.com.au
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Chacos.com.au remains open. While we weather this situation, we’re committed to ensuring you have access to quality gear and products for your everyday adventures. We also have our customer service and repair technicians standing by (remotely) to assist with any questions or issues you might run into.
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Tune into our social feeds for the latest news, updates, and distractions. We promise to keep it interesting and light, and we’ll be providing tips on how to stay active and engaged while we’re going through this shared experience. Follow us below or search #ChacoNation to get the full scoop.
Thank you for your continued support of Chaco and our dealers. We love you, #ChacoNation. Stay safe. Be well.
– Team Chaco